This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The Terms and Conditions contained herein along form an agreement regulating our relationship with regard to the use of “www.inavink.com and its Mobile Application” by you.
Please read this agreement carefully. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time.
Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.
"Information" is defined as any information the User provided to Inavink.com and its applicationinthe registration, buying or listing process, in the feedback area or through any e-mail feature.
"Customer" means and includes any Natural person/ Legal entity/ Buyer who makes an offer to Inavink.comor its application for sale of the Products promoted or displayed on the application or website, by placing an order on the application and/or with Inavink.com.
"Inavink.com" is the trade name for Suzalin Online Shopping Portal which is a Company registered under the provisions of the Companies Act 1956 (Act I of 1956) and having its registered office at Inavink.com, 503ShreeVardhan, 90 Feet Road, Mulund (East) Mumbai – 400 081 (which expression unless repugnant to the contents herein shall mean and include its successors, assigns and administrators)
"Product/s" includes the goods, services promoted / displayed on the Site or application and/or sold by Inavink.com through the Site and application to the terms and conditions as listed herein.
"Affiliate" being a corporate entity, means any entity, which controls, is controlled by, or is under the common control of the Company and being an individual, means any entity, which is controlled by the Company.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE AND APPLICATION INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING
This Application/website is only a venue where Users may meet and interact with us for their sale and purchase transactions.
The commercial / contractual terms include without limitation price, shipping costs, date, period, mode of delivery, warranties related to products and services including after sales services related to product(s) and services, etc., over which we have complete control and same may be the subject to change.
The agreement between you and inavink.com is subject to the following terms and conditions :-
The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted.
By using the shopping services of inavink.com or its application, you agree to be bound by the Terms and Conditions.
All prices, unless indicated otherwise are in Indian Rupees.
By indicating User’s acceptance to purchase any product or service offered on the application/website, user is obligated to complete such transactions. Users shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.
Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.
In a credit/Debit card transaction, you must use your own credit/Debit card. Inavink.com will not be liable for any credit/Debit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.
In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or shipping address) any extra cost towards re-delivery shall be claimed from the User placing the order.
Payment gateway takes 24 to 48 hours to confirm the payment to check for fraudulent transactions. Shipment/Delivery time of order processing starts from the day of receipt of the payment confirmed against the order placed with inavink.com. Usually all orders are processed and shipped within 24 Hours (excluding Saturday, Sunday or Public Holidays), once payment is confirmed. However, certain categories of products have different lead-times for delivery due to the nature of the product. Do check the delivery timelines for each product while ordering.
Inavink.com shall not be liable for any delay / non-delivery of purchased goods in the event of flood, fire, wars, acts of God or any cause that is beyond the control of inavink.com or its Sellers listed on its Application.
The product(s) shall be subject to manufacturer's terms and conditions for warranty, service and maintenance, and company does not accept any responsibility for the same. The company also does not accept any responsibility for the usage of the product(s) by the user. The User placing the order may contact the seller in advance for any doubts/queries regarding the products or services before placing the order.
Inavink shall have no liability for the defects in product received by the customer and the customer consents to agree to the terms of the return policy of the respective supplier in case of any defective products sold by such supplier to the customer.
The user agrees to use the services provided by inavink.com, its affiliates, consultants and contracted companies, for lawful purposes only. Company may assign any or all of its rights under these terms to its affiliates without consent of the user.
Any attempt by a user to deliberately damage the application/website or undermine the legitimate operation of the application/website is in violation of criminal and civil laws and should such an attempt be made, company reserves the right to seek damages/injunction from any such user to the fullest extent permitted by law.
When You use the Application/website or send emails or other data, information or communication to Inavink, You agree and understand that You are communicating with Inavink through electronic records and You consent to receive communications via electronic records from Inavink periodically and as and when required. Inavink may communicate with You by email or by such other mode of communication, electronic or otherwise.
It is your responsibility to maintain the confidentiality of your a/c password and access to your computer. But you should immediately contact inavink.com for help if you notify someone else using your a/c or knowing your password. We will confirm it with you and then delete your a/c.
Copyright & Trademark
Inavink.com and its suppliers, licensors and the Manufacturer expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Inavink.com or any third party's intellectual property rights. All rights, including copyright, in this application/website are owned by or licensed to Inavink.com. Any use of this application/website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the express written permission of Inavink.com. The User shall not modify, distribute or re-post anything on this application/website for any purpose. The Inavink.com names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Inavink.com . All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner. References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to the User and do not in any way constitute or imply Inavink.com endorsement, sponsorship or recommendation of the third party, information, product or service. Inavink.com is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party application/websites, the User does so entirely at his own risk. The User may download or copy the Contents and other downloadable materials displayed on the Site for his personal use only. No right, title or interest in any downloaded materials or software is transferred to the User as a result of any such downloading or copying. The User may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of Inavink.com or its suppliers and protected by Indian and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Inavink.com ,one of its affiliates or by third parties who have licensed their materials to Inavink.com and are protected by Indian and international laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of Inavink.com and is also protected by Indian and international laws.
The User understands that by using this Site or any Services provided on the Site, he may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. The User agrees to use the Site and any service at his sole risk and that to the fullest extent permitted under applicable law, Inavink.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to the User.
Inavink.com tries to be as accurate as possible. However, Inavink.com does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Inavink.com itself is not as described, your sole remedy is to return it in unused condition.
Pricing on the product is as it shows, however due to any technical issue, typographical error or product information received from our suppliers' prices of the product may vary. Inavink.com will try to be accurate, however if you come across any difference in pricing on the Inavink.comApplication/website pre and post orders, we request you to contact us as soon as possible of placing your order. If Inavink.com comes across any such difference in pricing, it has all the rights to rectify the same or cancel the order.
Inavink.com has made every effort to display the colors of the Products that appear on the Site as accurately as possible. However, as the actual colors you see will depend on your monitor, Inavink.com cannot guarantee that the Users monitor's display of any color will be accurate.
The User is prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Inavink.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting such Users who are involved in such violations. The User agrees not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. The User agrees, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from the Site, on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).
This Agreement is effective unless and until terminated by either the User or Inavink.com. The User may terminate this Agreement at any time, provided that he discontinues any further use of this Site. Inavink.com may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny the User access to the Site, Such termination will be without any liability to Inavink.com. Upon any termination of the Agreement by either you or Inavink.com, the User shall promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Agreement or otherwise. Inavink.com’s right to any Information shall survive any termination of this Agreement. Any such termination of the Agreement shall not cancel the obligation of the User to pay for the Product already ordered from the Site or affect any liability of the User that may have arisen under the Agreement.
The Site provides content from other Internet sites or resources and while Inavink.com tries to ensure that material included on the Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Inavink.com will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site. This disclaimer does not apply to any Product warranty offered by the Manufacturer of the Product as specified in the product specifications. This disclaimer constitutes an essential part of this Agreement.
To the fullest extent permitted under applicable law, Inavink.com or its suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this Agreement. Without prejudice to the generality of this Clause, the total liability of Inavink.com to you for all liabilities arising out of this Agreement be it in tort or contract is limited to the value of the Product ordered by the Customer.
If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in effect. Unless otherwise specified herein, this Agreement constitutes the entire Agreement between the User and Inavink.com with respect to the Services and the Products and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the User and Inavink.com with respect to the Services and the Products. Inavink.com's failure to act with respect to a breach by the User or others does not waive its right to act with respect to subsequent or similar breaches.
• This Agreement shall be construed in accordance with the applicable laws of India. The Courts at Mumbai shall have exclusive jurisdiction in any disputes arising out or pertaining hereto. The decision of Inavink.com, in respect of any dispute or difference either in interpretation or otherwise, of any terms of this Agreement between the parties hereto, shall be final and binding on the User.
• Based on the regulations laid at different states, we may have to request certain documentation (especially for larger volume items) before we can ship your order. We request customers to bear with us. Your co-operation on the same is highly appreciated by Inavink.com
Credit Card Details
We would advice you to use your own credit card while transacting with Inavink. In case, any credit card fraud happens the liability and the responsibility to prove otherwise shall be solely on the user and the order will be cancelled.
User can pay through various modes of payment:
Any other mode of payment will not be acceptable by Inavink.com.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
Modification of Terms & Condition
Inavink.com reserves the right to modify Terms & Condition as and when required. Users are required to check the terms and conditions at every visit. No notification will be communicated if there are editions in the terms and conditions.
Cash On Delivery (COD)
Inavink.com’s Cash On Delivery service enables buyers to pay for their product(s).
In case of cancellations after the goods are delivered, the respective seller will accept the consignment only if it is not opened or tampered with and would refund the token amount (if paid). Inavink.comor the respective seller will not be liable to take back the goods if the package is unwrapped or meddled with.
If by due diligence, we find that the user is misusing the COD service, we might disable the user’s id or charge a processing fee.
The user agrees to receive unlimited messages with regards to their transaction from Inavink.com. This clause shall survive till the expiry or termination of this User Agreement.
Inavink.com may not be able to offer the Cash on Delivery (COD) payment service for a few products.
All the terms and conditions between you and Inavink.com shall be governed by the law of India. By visiting Inavink.com or its Mobile Application, you agree to the laws. Any dispute of any sort that might arise between you and Inavink.com or its affiliates is subject to Delhi jurisdiction only.
For further queries you can call us at +91 9082915366 (between 8am to 9pm), you can also write to us at firstname.lastname@example.org, we will get back to you as soon as possible.
Returns & Replacement
To provide a happy shopping experience on Inavink.com and its Mobile Application, we offer our customers Return Policy within 45 days of receiving the order. Customers may return any unopened item in its original packaging, for a refund.
Due to Import and Export regulations and restrictions, Inavink.com is unable to extend its Returns Policy for any items sourced outside of India.
You can contact the respective seller or our "Customer Care" before initiating the return. Inavink.com may or may not arrange courier pick-up for the customer depending on the location or Inavink.com will instruct the customer on the process of returning the product.
Before accepting shipment, kindly ensure that the Inavink.com or its partner's packaging is not damaged or tampered. If the customer observes the package is damaged or tampered, s/he should refuse to accept delivery and mail Inavink.comor contact the respective seller’s customer care and we request to keep your order id handy while calling as our customer care executive may ask for it.
In cases, where the order delivered is in damaged/broken condition/faulty or the contents are missing, customer must email pics/images of the product to Inavink.com at email@example.com within 48 hrs of delivery of the order and if the customer is unable to do so, then there shall be no liability of Inavink.com.
Opened packages will be accepted for returns only in cases where an incorrect product(s) has been shipped to customer.
The respective seller will refund the cost of the returned item. Please note that Inavink.com will provide a refund facility only for product(s) ordered from the Inavink.comapplication/website.
The customer needs to return any product(s) bought from Inavink.com within a period of 45 days from the receipt of the shipment.
Inavink does not accept any returns after 45 days of receiving the shipment.
License and Site/ Mobile Application Access
Inavink grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except in case Inavink gives consent for the same. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Inavink. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of inavink.com or its Mobile Application and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" and Inavink name or trademarks without the express written consent of Inavink. Any unauthorized use terminates the permission or license granted by Inavink. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Inavink as long as the link does not portray Inavink, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter or having a right to ownership of the same in any form. You may not use any Inavink logo or other proprietary graphic or trademark as part of the link without express written permission.